Importance of Good Customer Service

The importance of good customer service can’t ever be under estimated. A few weeks a go we bought a phone headset from a firm [aptly named!] Headsets for Business. It broke! We called them and they sent a replacement [actually an upgrade because they didn’t have the exact model we’d bought in stock] which arrived within 24 hours. No hassle, no quibble.

The point is, any product you buy can be faulty, but how you deal with the problem is the important thing. We’d recommend Headsets for Business to anyone. See

June 7, 2013 12:00 am

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