iContact Newsletter

What the Business Does

iContact Newsletter publishes updates for members of the Reckitt Benckiser Pensioners’ Association (RBPA). It serves retired employees, providing magazines, news, get-together information, obituaries, videos and contact details. The site supports members in the UK and worldwide through an online hub.

Case Study

iContact Newsletter is the communications hub for the Reckitt Benckiser Pensioners’ Association. The Association operates through Southern, Northern and Eastern regional groups and aims to maintain and improve links between pensioners, the Pensions Department and the company. A volunteer visitor service provides support via telephone and personal visits, while iContact supplies a regular stream of information to members.

The site’s Magazines section archives digital editions of Contact spanning more than a decade, including recent issues such as Issue 93 (July 2025), Issue 92 (March 2025) and Issue 91 (December 2024). Editions are presented with cover images and direct access to downloadable PDFs, allowing members to browse past publications with ease.

Beyond magazines, the site highlights Get-Togethers and other Association activities that bring members together regionally. A Videos area hosts Association media, including commemorative and interest pieces. The Obituaries section provides respectful notices for former colleagues, supporting community remembrance.

Clear contact routes are provided. A Contact Us page explains how to reach the RBPA via a web form or by email to the editor, and signposts pension administration queries to Trafalgar House with phone and postal details. Footer navigation includes a human-readable Sitemap and Privacy Policy. The homepage outlines the Association’s background, formed in 1994, and its role, including the right to elect a pensioner trustee to the Reckitt Benckiser Pension Fund board. Overall, the site consolidates RBPA communications, publications and contact pathways in one accessible place for retired staff and their families.

Website Technology & Features

  • Platform/CMS: This website is built with WordPress.
  • Relevant WordPress features: PDF magazine downloads stored in /wp-content/uploads/; pages for Magazines, The Association, Get-Togethers, Obituaries, Videos and Contact; site-wide navigation and footer sitemap.
  • Notable services/features in use: Contact web form; Google Analytics referenced in the Privacy Policy; downloadable PDF magazines.
  • Hosting: Footer states the site is designed and hosted by Independent Web Marketing.