The website is hosted on the LightCMS cloud hosted website platform with easy to use content management system. Standard web hosting costs £29 plus VAT per month (or £315 plus VAT per annum) and includes unlimited pages and e-commerce for physical and digital items.
The e-commerce also includes a registration option so that customers can choose to store personal details for future purchases.
The web platform includes easy to use tools for text, images, files, blogs, forms and products etc, and can be securely accessed and edited from anywhere using any device connected to the Internet. It even includes a secure intranet. You don't need any technical knowledge or special software - just a normal web browser. All upgrades, maintenance and new feature integration are handled for you.
One of the most important aspects of our service is understanding that most of our clients are (a) not very technical and (b) want to deal with a human on a phone and by email, not a support ticket driven call centre. They simply want to know what needs to be done, why it's important, what the benefit is, what it will cost and how long it will take. They want their website set up for them and then be trained how to use it. They want ongoing support “on tap” if they have any queries or want to discuss anything. We de-mystify the process and explain it all in plain English. Once we've set it all up, you can be as self sufficient as you want to be, with us just here in the background whenever required.
As previously outlined, we provide initial training over the phone and by email in "bite sized" chunks, and then continue to monitor and support you on an ongoing basis as required. Being available for you on a "bureau style" basis is a key component of our service.
Initial support and training includes help and advice setting up your e-commerce, including payment providers (Stripe, Paypal) if required.